Return Policy

 RETURNS AND EXCHANGES

The shipping costs incurred for returning your item(s) to Aurea for exchange, credit or refund are at your own expense. We will provide you with a refund/exchange or credit on full-priced items if:

1. the items are in original condition, with all tags attached
2. the items have not been worn, damaged or WASHED
3. you notify us and return the item(s) within 7 days of receipt
4. the original invoice is provided as proof of purchase 
5. the items are faulty
6. the items received are different to the goods you have ordered

* Please note we do not refund SALE goods, these are final sale items and can't be returned or exchanged unless deemed faulty. This includes SAMPLE SALE as well as FLASH SALE goods.  

Contact us at aureatamarindo@gmail.com for any questions on returns, sizing or additional information before purchasing.

 

HOW TO RETURN YOUR ORDER

To apply for a return or exchange, please email us at aureatamarindo@gmail.com with your original order details as well as a reason as to why you wish to return or exchange your purchase.